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6 CE Communication Effectiveness for Massage Therapists
Introduction
Course Overview and Objectives
Why Communication is Essential for Massage Therapists
Active Listening Skills
Understanding the Importance of Active Listening
Techniques for Active Listening in Massage Therapy Sessions
Reading Non-Verbal Cues
Identifying and Interpreting Non-Verbal Communication
Utilizing Non-Verbal Cues to Enhance Client Experience
Building Client Trust
Developing Trust through Communication
Strategies for Building Long-Term Client Relationships
Handling Sensitive Conversations
Effective Communication Strategies for Difficult Conversations
Setting Boundaries
The Importance of Setting Boundaries in Massage Therapy
Techniques for Assertively Communicating and Enforcing Boundaries
Navigating Difficult Scenarios
Addressing Client Concerns and Feedback Professionally
Dealing with Challenging Client Situations with Confidence
Conclusion
Review and Application of Communication Skills in Massage Therapy
Creating a Positive and Professional Client Experience
Final Quiz
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Addressing Client Concerns and Feedback Professionally
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